EIS is an official Respond.io Gold Partner — the top tier of certification. We design, build and run AI agents that answer in seconds, qualify every lead, book appointments and win back the ones who go quiet, right inside WhatsApp, Instagram and Messenger. You run the business. Your agents run the conversations.
An AI agent setup is a trained, always-on assistant that lives inside your messaging channels. It understands what a customer actually means, replies from your real information, takes action — booking, routing, following up — and knows exactly when to hand over to a human. We build yours on Respond.io, the platform EIS is a certified Gold Partner for.
Your catalogue, prices, policies, hours and tone of voice — so every reply sounds like you and is actually right.
Answers in seconds at 3pm or 3am, across every channel at once, no matter how many people message together.
Captures and qualifies leads, books appointments, updates your CRM and re-engages quiet leads — not just small talk.
If customers message you, there's work an agent can take off your plate. A few of the ways it earns its keep:
Stock, sizing, delivery and order updates answered instantly — and abandoned carts chased automatically.
Appointment booking, reminders and rescheduling, without tying up your front desk all day.
Qualify buyers, share listings and book viewings while the lead is still warm and ready.
Reservations, menus, events and catering enquiries handled around the clock.
Course questions, enrolment and follow-up for every prospective student who reaches out.
Capture, qualify and route inbound enquiries straight to the right salesperson, in real time.
Most businesses lose customers not because the product is wrong, but because no one replied in time. By the time someone sees the message, the buyer has already messaged three competitors.
Someone's ready to buy at midnight. The reply comes at 9am — and they've already bought elsewhere.
Price, stock, hours, location, delivery. Your team answers them a hundred times a day instead of closing.
"Let me think about it." Nobody chases. That warm lead quietly goes cold and never comes back.
Once they're live, your agents work every channel at once — answering, qualifying, booking and following up — and escalate to your team the moment a real person is needed.
FAQs on price, stock, hours, delivery and policies — answered in seconds, in your customer's language, around the clock.
Agents ask the right questions, score the lead, tag it, and route hot ones to the right person or team in real time.
Share availability, confirm bookings and send reminders — straight into your calendar, no back-and-forth.
Automated, human-sounding follow-ups that re-engage leads who went silent and recover abandoned carts.
Seasonal offers and campaigns sent to segmented audiences on WhatsApp — compliant, timed and measured.
When a conversation needs a person, the agent escalates with full context — your team never starts cold.
Every plan is a one-time setup fee plus a monthly management retainer — so your agents keep improving long after launch, not just the week we go live.
From a single AI agent to a multi-region deployment. Onboarding is limited to a small number of new clients each month, so every build stays high-touch.
Prices in USD, exclusive of GST/VAT. The Respond.io platform subscription and Meta/WhatsApp messaging are billed separately at published rates — as an official BSP, EIS adds no markup on Meta's messaging.
| Feature | Launch | Growth | Scale | Enterprise |
|---|---|---|---|---|
| AI agents | 1 | Up to 5 | Up to 10 | Unlimited |
| Channels | Up to 3 | Up to 8 | Unlimited | Unlimited |
| CRM integration | Core | Full | Advanced API | Custom |
| Lead qualification & routing | Basic | Advanced | Multi-location | Multi-team |
| Workflows | 2 | Up to 6 | Advanced | Custom |
| Message templates | 5 | 15 | Unlimited | Unlimited |
| Optimisation window | 30 days | 60 days | 90 days | Ongoing |
| Sales-team training | — | Yes | Yes | Yes |
| Edits per month | 5 | 15 | 30 | Unlimited |
| Reporting | Basic | Custom dashboard | Advanced | Advanced |
| Official Business Account | — | — | Yes | Yes |
| Data migration | — | — | Yes | Yes |
| Dedicated account manager | — | — | Yes | Yes |
| Support | Standard | Standard | Priority | Priority SLA |
Launching is the easy part. Keeping agents accurate as your catalogue, prices and offers change is the real work — and it's what the retainer covers.
Edits reset on the 1st and don't roll over. The retainer begins after your optimisation window, billed monthly in advance, month-to-month — no lock-in.
As a preferred partner and official WhatsApp BSP, we provision, bill and provide first-line support for your Respond.io account — with no markup on Meta/WhatsApp messaging. Platform plans typically run $99–$349/month depending on tier, billed on Monthly Active Contacts. That's a platform cost, not an EIS service fee — so more of your budget goes into the build, not the middleman.
A free audit of how enquiries reach you today, where they leak, and what "good" looks like for your business.
We set up Respond.io, train your agents, connect your CRM and channels, and wire up the workflows.
We test against real scenarios, train your team, and go live — then watch closely through the optimisation window.
We monitor, tune and report every month, adding agents and channels as you grow.
We're a certified Respond.io partner and WhatsApp Business Solution Provider — with a direct line for provisioning, support and escalation.
Meta's messaging is billed at Meta's rates, straight through. We make our money on the build and the service — not on your message volume.
We cap onboarding each month so every build gets real attention — not a template shipped and forgotten.
Headquartered in Singapore, working across APAC, the Middle East, Africa and North America — in your customers' languages.
The monthly retainer means your agents keep getting sharper. Catalogue changes, new offers, new channels — we keep up.
Every workflow is designed to do one thing: turn conversations into booked, qualified, paying customers.
Agents answer from your approved knowledge base — never a number they made up.
If it's not in your rules, the agent says so and passes it to a person — it doesn't guess.
Any conversation can be taken over by your team at any moment, with full context already there.
Complaints, edge cases and high-value deals get routed to a human automatically.
We review transcripts monthly so you always know what was said and why.
Everything lives in your own Respond.io workspace. You own the contacts, the history and the relationship.
Book a free conversation audit. We'll show you exactly where leads are slipping through — and what it looks like when an AI agent catches every one.